Contact Us
Whether you've spotted an outdated bonus figure, want to ask about how we rate the highest payout online casinos, or have feedback on something we've published, this is the place to reach us. Top Online Casinos is run by people who research and compare online casinos for US players, and we'd rather hear from you directly than have you rely on a stale review.
What we can help with
We get messages on a wide range of topics, but most fall into a handful of categories:
- Review accuracy — a bonus term, payout figure or licensing detail that looks out of date or incorrect
- Site feedback — general comments on how kirbyforgeorgia.com works or how we present our comparisons
- Editorial questions — how we score operators like Raging Bull, Uptown Aces or Ignition, and why our rankings look the way they do
- Corrections — broken links, expired offers, or a casino that has changed its terms since we last checked
- General enquiries — anything else related to how the site is put together
What this page can't do is process deposits, withdrawals, complaints against a casino, or account issues — those all sit with the operator itself, not with us. If you have a dispute with a specific casino, its own support team is the right first stop, since we don't hold your account details or funds.
What we can't do for you
We're an independent comparison site, not a casino, a payment processor or a regulator. That means we're not able to:
- Access, verify or recover your casino account
- Speed up a withdrawal or intervene in a payment dispute
- Offer legal, financial or gambling-addiction counselling
- Guarantee a response time on every message, though we do work through enquiries in order
If you're dealing with a withdrawal delay, a KYC verification hold-up, or a bonus dispute, the casino's own customer support channel — usually live chat or email — is where that gets resolved. Every operator we cover lists these details on its own site.
If gambling has stopped feeling fun
If you're reaching out because gambling is affecting your finances, relationships or wellbeing, please know that help exists and reaching for it isn't a failure. Most licensed US casinos offer deposit limits, cooling-off periods and self-exclusion tools directly in your account settings. National organizations also provide confidential support if you'd rather talk to someone outside the industry. Our Responsible Gambling page has more detail on setting limits, recognising warning signs, and where to find support services.
Before you write in
A few quick checks can save time on both sides:
- If your question is about a specific casino's bonus terms, have the offer name and date you saw it handy — terms like those on Raging Bull's 410% match or Uptown Aces' 600% welcome offer can change without much notice
- If you're flagging outdated information, a link or a screenshot of the page in question helps us fix it faster
- For questions about how we approach the market more broadly, our About Us page explains our review process and how we're funded
- If your question relates to our terms of use or how the site should be interpreted legally, check the Terms and Conditions page first
A note on independence
Top Online Casinos may earn a commission when readers click through to a casino from our site. Messages sent through this page have no bearing on any operator's ranking or rating — commercial relationships don't buy position, and feedback about a casino gets weighed the same way regardless of whether that casino is a partner. If you think a rating is wrong, tell us why; we'll look into it on the merits.
What happens after you contact us
Enquiries are read and triaged by topic — accuracy corrections tend to move faster than general feedback, since they affect what other readers see. We don't promise a same-day reply, but every message gets looked at. If your question needs a factual check against a casino's current terms, expect that to take a little longer, since offers and licensing details can shift and we verify before we update anything.